Editorial desk
DotVA editorial team
Editorial desk · Reviewed by Jenn Yang
The DotVA editorial desk publishes tools, calculators, data-led guides, and reference content. Reviewed by Jenn Yang before publication. We update each piece on a quarterly cadence – the date you see at the top of each page is the last time the page was edited or fact-checked.
Publishing on DotVA since 2026 · 41 pieces published
Writes about
- Tools + calculators
- Reference data
- AU business operations
All 41 pieces by DotVA
By industry 38
- Virtual Assistants for Acupuncture Clinics A VA for acupuncture and Chinese medicine clinics: rebooking the full treatment course, HICAPS fund claims, recalls, and reception that never goes to voicemail.
- Virtual Assistants for Air Conditioning & HVAC Businesses A VA for air con and HVAC trades: booking the summer rush, chasing post-install compliance paperwork, running maintenance contracts and quoting fast.
- Virtual Assistants for Audiology Clinics (Australia) A VA for audiology clinics: HSP voucher eligibility checks, the device order and claim cycle, and the annual review recall list worked. From $12-25/hr AUD.
- Virtual Assistants for Auto Mechanics & Repair Workshops A VA built for mechanic workshops: phone bookings, parts follow-up, logbook and rego reminders, same-day invoicing. The front desk run so the bays keep moving.
- Virtual Assistants for Community Pharmacies (Australia) A VA for community pharmacy owners: chasing PBS and program claims, documenting MedsChecks and dose administration aids, running repeat follow-up.
- Virtual assistants for counsellors & psychotherapists A VA for a self-regulated counselling or psychotherapy practice: EAP claim portals, private-pay invoicing, intake and cancellation backfill. From $12-17/hr AUD.
- Virtual Assistants for Denture Clinics (Australia) A VA built for dental prosthetists: tracking denture lab jobs through the fitting sequence and chasing CDBS and DVA claims. From $12-17/hr AUD.
- Virtual Assistants for Diabetes Educators (Australia) A VA for diabetes educators: GP referral and CDM eligibility chasing, NDSS registration paperwork, group-program intakes and waitlists, and clean Medicare claiming. From $12-17/hr AUD.
- Virtual Assistants for Dietitians (Australia) A VA for an APD private practice: tracking Medicare CDM five-visit caps and referral expiry, chasing GP plans, lodging HICAPS and NDIS rebates, running Cliniko.
- Virtual Assistants for Exercise Physiology Clinics A VA built for AEP clinics: GP referral chasing, Medicare CDM, DVA and NDIS claiming admin, report formatting and no-show recovery. From $12-17/hr AUD.
- Virtual Assistants for Funeral Directors (Australia) A VA built for funeral homes: death registrations, cremation and burial authorisations, cemetery bookings and aftercare, all handled with care. From $12/hr AUD.
- Virtual Assistants for Landscaping Businesses (Australia) A VA built for landscapers: turning site measure-ups into priced quotes, the rain-driven reschedule, variations and progress-claim chasing. From $12/hr.
- Virtual Assistants for Optometry Practices (Australia) A VA for optometry practices: working the recall list, chasing spectacle and contact lens orders, processing HICAPS and Medicare claims, and filling the chair.
- Virtual Assistants for Orthodontists (Australia) A VA built for ortho practices: 18-24 month treatment-plan admin, direct-debit reconciliation and active-patient scheduling, run inside Dolphin and your PMS.
- Virtual Assistants for Osteopaths (Australia) A VA built for osteopathy clinics: rebooking the course of care, tracking CDM referrals, working the recall list, and clearing no-shows. From $12-17/hr AUD.
- Virtual Assistants for Painting Businesses (Australia) A VA built for painters: same-day quote follow-up, variation write-ups, deposit and progress-claim chasing, and weather reschedules. From $12-17/hr AUD.
- Virtual Assistants for Pest Control Businesses (Australia) A VA for pest control operators: recurring-service reminders, certificate and chemical-log admin, dispatch, and warranty follow-up. From $12-17/hr.
- Virtual Assistants for Recruitment Agencies (Australia) A VA built for recruiters: ATS hygiene, candidate longlisting, CV formatting to client templates, reference and right-to-work checks, and chasing temp timesheets. From $12-17/hr AUD.
- Virtual Assistants for Remedial Massage Therapists A VA built for remedial massage and myotherapy clinics: on-the-day rebooking, health-fund provider eligibility, no-show control and the January extras reset.
- Virtual Assistants for Wedding & Event Planners (Australia) A VA for wedding and event planners: supplier chasing, run sheets, RSVP admin and same-day enquiry replies, so the design stays yours. From $12-17/hr AUD.
- Virtual Assistants for Childcare & Early Learning Centres A VA built for early learning centres: CCS session reports kept on time, waitlists and tours worked, fee queries handled, rosters reconciled. $12-17/hr AUD.
- Virtual Assistants for Chiropractors (Australia) A VA built for chiro clinics: lapsed-patient reactivation, care-plan recall, no-show control, HICAPS reconciliation and the January reset. From $12-17/hr AUD.
- Virtual Assistants for IT MSPs (Australia) A VA for MSPs: ticket triage in ConnectWise or Autotask, Microsoft 365 licence reconciliation, month-end billing and renewals. Engineering stays with techs.
- NDIS & Medicare Billing Virtual Assistant (Australia) Hire an NDIS billing VA for PACE/PRODA claim prep, invoicing to price limits, Medicare and DVA claim admin and remittance reconciliation. From $12-17/hr AUD.
- Virtual Assistants for Plumbing Businesses (Australia) A VA built for plumbers: answering call-outs before they go to voicemail, dispatching jobs, lodging compliance certificate paperwork, ordering parts and chasing invoices. The licensed and gas work stays yours. From $12-17/hr AUD.
- Virtual Assistants for Podiatry Clinics (Australia) A VA built for podiatry: orthotic lab tracking, high-risk diabetic foot recalls, DVA cycles and Medicare CDM claiming in Cliniko or Nookal. From $12-17/hr AUD.
- Virtual Assistants for Removalist Businesses (Australia) A VA built for removalists: same-day quoting off photo surveys, the booking-to-truck dispatch chase, deposit and balance follow-up, and AFRA admin. From $12/hr.
- Virtual Assistants for Residential Builders (Australia) A VA built for residential builders: stage progress claims, variation registers, per-job home warranty paperwork and cost reconciliation. The build stays yours.
- Virtual Assistants for Veterinary Clinics (Australia) A VA built for vet clinics: phones answered to protocol, overdue vaccination recalls chased in ezyVet, pet-insurance paperwork cleared. From $12-17/hr AUD.
- Virtual Assistants for Bookkeeping Firms (Australia) A VA built for bookkeeping firms: bank-feed reconciliation, source-document chasing, AP/AR and payroll processing across your client book. The BAS agent work and lodgement stay with you; the processing volume does not. From $12-17/hr AUD.
- Virtual Assistants for Buyers Agents (Australia) A VA built for buyers agents: property research and shortlisting, due-diligence ordering, auction-day prep packs and client comms. The licensed acts stay yours; the research and coordination that swallow your week do not. From $12-17/hr AUD.
- Virtual Assistants for Commercial & Asset Finance Brokers (Australia) A VA built for commercial and asset finance brokers: deal packaging, document and statement collection, lender and lessor follow-up, and settlement coordination across your panel. The credit recommendation and accreditations stay yours; the packaging load does not. From $12-17/hr AUD.
- Virtual Assistants for Commercial Cleaning Companies (Australia) A VA built for commercial cleaning businesses: rostering across sites, B2B quoting and tenders, timesheet and payroll prep, supplies ordering and client account admin. The award and WHS calls stay yours; the multi-site coordination does not. From $12-17/hr AUD.
- Virtual Assistants for Electricians & Electrical Contractors (Australia) A VA for electrical contractors: quote follow-up, job scheduling, wholesaler parts orders, invoicing and certificate admin. The licensed work and certifying stay yours. From $12-17/hr AUD.
- Virtual Assistants for Registered Migration Agents (Australia) A VA built for migration agents: document collection and checklists, ImmiAccount data entry, client communication and lodgement preparation across your caseload. The immigration assistance and advice stay with you; the document and admin load does not. From $12-17/hr AUD.
- Virtual Assistants for Property Staging & Styling Companies (Australia) A VA built for property stylists: inventory tracking across concurrent jobs, install and de-install scheduling, agent follow-up, and per-property quoting. The logistics owned so the styling stays yours. From $12-17/hr AUD.
- Virtual Assistants for Short-Stay & Airbnb Management Companies (Australia) A VA built for short-stay managers: guest messaging across channels, turnover and cleaning scheduling, listing and calendar management, and review handling. The compliance and pricing calls stay yours; the round-the-clock coordination does not. From $12-17/hr AUD.
- Virtual Assistants for Strata & Body Corporate Managers (Australia) A VA built for strata managers: levy notices and arrears, AGM agendas and minutes, maintenance work-order chasing, insurance renewals and owner comms. The trust money and the rulings stay yours; the meeting and admin cycle does not. From $12-17/hr AUD.
Blog + commentary 2
- AI vs VA – the bundle most Australian small businesses actually want The narrative is AI is replacing VAs. The reality is the highest-leverage AU small business stack is a VA who is fluent in AI. Here's how to think about the bundle.
- Should your virtual assistant be on payroll, on a contractor agreement, or through an agency? The honest legal and operational comparison of payroll vs contractor vs agency for an AU small business hiring a VA. ATO classification, leave, super, replacement risk – the real trade-offs.